Whilst on board we strongly encourage all guests to chat to the crew and ask questions, especially regarding how our shark cage industry operates. We always strive for improvement and welcome feedback but in a lot of cases, there are very good reasons why we do (or not do) certain things whilst you are on board.
We operate with many rules and regulations, pertaining to shark diving, marine mammal interaction and vessel operation and have been doing so since 1990. Whilst no sharks being sighted is frustrating, we do need to all remember it is a wildlife activity.
Here are a few suggestions we have received, and we would like to answer them –
Need to find a location with less travel time to the sharks - As part of our licence conditions we are only permitted to operate at Neptune Island Marine Park. This is 70km from Port Lincoln and the only place in Australia you can cage dive with Great White Sharks. It is a 2.5 -3 hour boat trip, something noted on our website.
We do not randomly choose a location to anchor on the day – We can only visit Neptune’s. On the day the Skipper will decide where to anchor based on the weather to make the day the most comfortable to dive and to give you the best chance at seeing a shark, based on years of experience.
Fly a drone or install receivers to detect/find where the sharks are – Drone operation is not permitted within the marine park. If any sharks were seen outside of Neptune Island Marine Park, we are not permitted to move the vessel to where they are, and we need the shelter of the island to operate safely. Also, if any were detected within Neptune’s, this also does not guarantee they will visit the vessel as they are a wild animal in their natural environment and they choose if they wish to visit us on the day.
After time why not move to a new location? – The new location can only be at Neptune’s and moving during the day can have a negative effect and is time consuming. We have spent the first part of the day trying to attract the sharks, moving means if a shark follows the scent, when they get to the end we are no longer there.
Finally, receiving a suggestion that we should not operate charters if there is a chance of not seeing a shark is both unfair and unreasonable. Every day, there is a chance that sharks might or might not be sighted, it’s not something we can predict. This is a wildlife activity, and the purchase of a ticket is for us take you to the location, attempt to attract a shark and return you safely, not a promise of an interaction. No other operator worldwide has the transparency we do when it comes to shark sightings and the sightings we quote are our own. We also offer a partial refund and a substantial discount on the next trip to try again.
Sorry for the long post, thanks for reading to the end if you have! It is really important to us that all our guests have a better understanding of how we operate and come on board with realistic expectations. So, if you are a future guest, please make sure you chat to us during the day as we are always happy to answer any question!
- Phone number(s)+61 8 8682 3939
- Information pageLink of the page
- Location(s) U3/10 South Quay Boulevard, Port Lincoln, South Australia 5606
- Please note that when this map isn’t using an address, the markers data depends on Google Maps’ contacts with data providers, and is subject to change.View larger map