18 May 2022
Every year, like clockwork, we receive reports of people posing as Ergon Energy Retail team members offering discounted electricity on the phone. As a publicly owned retailer, we're required to charge the rate set by the Queensland Competition Authority. This means every customer pays the same rate, according to their chosen tariff - there's no honeymoon deals, special offers, gimmicks or catches, and if someone claiming to be from Ergon Retail promises you otherwise, be on guard. Report any suspected scammers to https://bddy.me/3yJDWl6 - it's run by the Australian Competition and Consumer Commission (ACCC), and provides information to consumers and small businesses about how to recognise, avoid and report scams. For more information, visit: https://bddy.me/3sE6IQA
    • Phone number(s)13 10 46 (7.00am - 6.30pm Mon to Fri)
    • Information pageLink
    • Location(s) PO Box 1090, Townsville, Queensland 4810
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